General notices
NY confidentiality protocols for victims of domestic violence and endangered individuals (PDF)
Equal opportunity and affirmative action
E-verify poster—English/Spanish (PDF)
How aetna pays out-of-network benefits
Information for people who have lost group coverage
Right to work—English/Spanish (PDF)
Arizona plans - members 19+ (PDF)
California plans - off-exchange members 19+ (PDF)
Florida HMO plans - members 19+ (PDF)
Georgia plans - members 19+ (PDF)
Illinois AHI off-exchange plans (PDF)
Illinois AHI on-exchange plans (PDF)
Nevada plans – members 19+ (PDF)
Virginia EPO on-exchange plans (PDF)
Virginia AHI off-exchange plans - members 19+ (PDF)
Virginia EPO off-exchange plans – members 19+ (PDF)
Virginia IH HMO off-exchange plans - members 19+ (PDF)
Virginia AHI on-exchange plans (PDF)
Virginia AHI off-exchange plans (PDF)
Virginia EPO off-exchange plans (PDF)
Virginia IH AHI on-exchange plans (PDF)
A new Illinois law effective January 1, 2023, requires insurers and HMOs to direct health care providers via email to information about nonroutine changes to contractual fee schedules as outlined in a newsletter, website listing or other method. Therefore, we need to collect and store a current email address for you or your staff who is authorized to receive this information.
You can provide us a current email address through Availity. All you have to do is:
- Log in to Availity at www.Availity.com
- Go to: My Providers > Provider Data Management (user must have access and be listed as Key Staff by their office Availity Administrator)
- Select Business/Provider to update > select Key Staff name
- Complete the Key Staff information, including Email Address
- Hit Save
Thank you for supplying us with current email address information to assist us in complying with this new law. Should you have any questions on how to provide or update your email address with us or if you would like more information on why we need it, please contact us by calling Aetna Provider Services (All Products) 1-888-MD AETNA (1-888-632-3862) (TTY: 711).
Underwriting disclosures
We occasionally change, remove or add information to our website. To allow for accurate translation, updates to the Spanish version usually occur shortly after updates to the English version.
Notice to physicians and providers
Aetna Life Insurance Company, Aetna Health Inc. (a Texas corporation), and Aetna Dental Inc. (a Texas corporation), and their affiliates will accept written applications for participation in their PPO POS, HMO, and DMO networks during the period of December 1, 2023 through December 21, 2023. Physicians and providers including advanced practice nurses and physician assistants, who wish to contract with us, must apply during this period and applications must be received no later than December 21, 2023.
Send Aetna Health Inc. (a Texas corporation) and Aetna Life Insurance Company, Medical network inquiries to Aetna, Attn.: Network Management, 750 W. John Carpenter Freeway, Suite 1200, Irving, TX 75039 or applications can be submitted online. Direct all credentialing questions to Aetna Credentialing and Application Management at 1-800-353-1232 (TTY: 711).
Send Dental network inquiries to Aetna Dental West, 21215 Burbank Blvd., Suite 620, Woodland Hills, CA 91367 or via fax to 1-866-445-4387. Attn.: 2023 Provider Enrollment. Please direct Dental network related questions/inquiries to 1-800-451-7715 (TTY: 711).
Avisos legales
Los planes de salud son ofrecidos, asegurados o administrados por Aetna Health of California, Inc., Coventry Health Plan of Florida, Inc., Aetna Health Inc. (Florida), Aetna Health Inc. (Georgia), Aetna Life Insurance Company, Aetna Health of Utah Inc., Aetna Health Inc. (Pennsylvania), o Aetna Health Inc. (Texas) (Aetna). Aetna y MinuteClinic, LLC (que opera las clínicas sin cita previa de MinuteClinic o les brinda ciertos servicios de apoyo para su administración) son parte del grupo de empresas de CVS Health®.
Los planes de beneficios y de seguro de salud tienen exclusiones y limitaciones.